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Charlotte NC

Social Security

Social Security Offices Only Offer Phone Service - Online Services Remain Available

  • All local Social Security offices will be closed to the public without an appointment starting October, 5th, 2020.

  • Their secure and convenient online services remain available at www.socialsecurity.gov.

  • Local offices will also continue to provide critical services over the phone from 9am- 4pm via 1-888-383-1598.

  • If your issue can not be resolved over the phone then the local office will work to schedule an appointment with you.

  • If you need help from Social Security visit: www.socialsecurity.gov/onlineservices.

  • To get more Social Security news, follow the Press Office on Twitter @SSAPress.

 

Social Security recipients will automatically receive economic impact payments.

The U.S. Department of the Treasury and the IRS have announced that Social Security beneficiaries who are not typically required to file tax returns will not need to file an abbreviated tax return to receive an Economic Impact Payment. Instead, payments will be automatically deposited into their bank accounts.

The IRS will use the information on the Form SSA-1099 and Form RRB-1099 to generate the payments. Recipients will receive these payments as direct deposit or by paper check, just as they would normally receive their benefits.