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Congresswoman Alma Adams

Representing the 12th District of North Carolina

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Disaster Relief

It is essential that North Carolina residents are informed on the status of the hurricanes as updates are made available and prepared for the possibility of the storm impacting their city. The following resources can be used to track hurricanes and learn how to stay safe.  The Federal Emergency Management Agency (FEMA): www.Ready.Gov, has a mobile app available for Apple and Android devices that allow you to receive updates from the National Weather Service, learn emergency preparedness tips and locate emergency centers near you that have FEMA personnel ready to assist you at each location. This app is free and can be installed by searching “FEMA” in the app store, or you can download it by clicking here using an Android device and here using an Apple device.

Other good resources to track the hurricane are The National Weather Service (NWS) www.weather.gov and The National Hurricane Center at www.hurricanes.gov, or receive updates on Twitter by following @NOAA and @NWS. 

Below is the contact information for North Carolina Emergency Management and each county in the twelfth congressional district, contact information for power companies to monitor and report power outages, and other resources to keep you well-prepared and informed throughout the storm. Please print this page to be safe in the event of a power outage.

 

Dial 2-1-1

United Way’s 2-1-1 is a free hotline that provides information to individuals seeking community resources like shelter, food and water, recovery support, and other basic needs, before, during and after disasters.  The service is available in 180 languages 24/7 by simply dialing 2-1-1 or visiting 211.org (in life threatening situations people should call 9-1-1).

 

Helpful Links and Information:

North Carolina Florence Information: https://www.ncdps.gov/florence

North Carolina Emergency Management

Phone: 919-825-2500

Website: https://www.ncdps.gov/ncem

Facebook: https://www.facebook.com/NCEmergency/

Twitter: https://twitter.com/NCEmergency

County Emergency Management Agency Contact Information

Red Cross: How to Prepare for Emergencies

National Hurricane Center

City of Charlotte Hurricane Emergency Page 

Duke Energy Information

  • Visiting duke-energy.com on a desktop computer or mobile device. 
    • Texting OUT to 57801 (standard text and data charges may apply). 
    • For storm or power restoration updates, follow Duke Energy on Twitter (@DukeEnergy) and Facebook (Duke Energy). 
  • Customers can view reported outages and updates as they become available from the link located on dukeenergyupdates.com 

Report all power line hazards using the following phone numbers:

Duke Energy Carolinas customers – 800.769.3766

Duke Energy Progress customers – 800.419.6356

Duke Automated Outage-reporting System for Duke Energy Carolinas customers

Phone: 800-769-3766

Duke Automated Outage-reporting System for Duke Energy Progress customers

Phone: 800-419-6356

Duke Energy’s Lake Neighbor Information line

Phone: 800-829-Lake (5253)

Lake Levels

 

In the event of an emergency, always dial 9-1-1 first.

 

North Carolina Emergency Management

Phone: 919-825-2500

Website: https://www.ncdps.gov/ncem

Facebook: https://www.facebook.com/NCEmergency/

Twitter: https://twitter.com/NCEmergency

 

Charlotte-Mecklenburg Emergency Management

Phone:  704- 336-2412

Website: http://www.charmeckem.net/ http://charlottenc.gov/emergency/Pages/default.aspx 

Facebook: https://www.facebook.com/charmeckem

Twitter: https://twitter.com/charmeckem , https://twitter.com/PrepPete_CMEMO

 

12th District Alerts 

Website: http://www.charmeckalerts.org/

 

Cornelius Emergency Alerts:

Phone: 704-892-6031

Website: http://www.cornelius.org/64/Emergency-Alert

 

Davidson Emergency Services:

Phone: 336-242-2000

Website: https://www.co.davidson.nc.us/189/Emergency-Services

Facebook: https://www.facebook.com/Davidson-County-Emergency-Services-232715703425586

 

Huntersville Alert Center:

Website: https://www.huntersville.org/AlertCenter.aspx

 

Matthews Prevention and Community Relations

Website: https://www.matthewsnc.gov/pview.aspx?id=20735&catid=567

Facebook: https://www.facebook.com/matthewsnc

Twitter: https://twitter.com/townofmatthews

 

Pineville Fire & EMS Department

Dial 911 for Emergencies

Phone: 704-889-7575

Facebook: https://www.facebook.com/PinevilleFD/

Twitter: https://twitter.com/PinevilleFire

 

Pineville Police Department

Dial 911 for Emergencies

Non-Emergency:

Phone: 704-889-2231

 

Veteran Hurricane Hotline Number: 1-800-507-4571

This number is good for Veterans who need assistance or family members trying to locate their Veteran relatives.  The call center is manned with the most up-to-date information for affected areas and will relay/initiate call information between Veterans and related facilities to help them find assistance.

 

VBA Hotline Number: 1-800-827-1000

For non-health related emergency assistance

 

Pharmacy Customer Care 1- 866-400-1243

For emergency assistance with prescriptions

Severe Weather Links

State and National Links